Refund policy

We have a 2 day return policy, which means you have 2 days after receiving your item to request a return.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Only damaged and/or incorrect items are eligible for a return.

Your item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging.

To start a return, you can contact us at TheLocalCollectiveNC@gmail.com.

If approved, you will receive a communication noting where to return your item to and if we can replace the item or will need to issue a refund if the item is no longer available/in stock.

Items sent back to us without first requesting a return will not be accepted. 

Exceptions / non-returnable items
Certain items cannot be returned and are considered FINAL SALE.
These items include gift cards, sale items, perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products and hats).

Please note: we are not responsible for packages being lost or damaged in transit.